Frequently Asked Questions

1 . Are these brand new apartments for rent in Jacksonville?
Yes! At Exchange at Orange Park, you'll be the first to live in your brand-new luxury apartment home. Our community features newly constructed apartment homes with modern designs and premium finishes throughout.

2 . What features are included in your luxury apartments?
Our Jacksonville luxury apartments include premium features such as full-size washer/dryer units, stainless steel appliances, granite countertops, island kitchens, walk-in closets, ceiling fans, double vanities, and high-speed internet access. Select units also offer beautiful pool or water views.

3 . Do you have a fitness center and pool?
Yes, Exchange at Orange Park features a state-of-the-art fitness center and wellness studio equipped with modern exercise equipment. We also offer a beautiful resort-style salt water pool where residents can relax and enjoy the Florida sunshine.

4 . What is your pet policy regarding size and number of pets?
We allow up to 2 pets per apartment with a maximum weight restriction of 100 lbs for both dogs and cats. This helps ensure a comfortable environment for all residents and their pets.

5 . Are there designated pet areas in the community?
Yes, we provide a dedicated dog park and pet play area throughout the community. These amenities make it convenient and enjoyable for you to care for your pets while living at Exchange at Orange Park.

6 . How do I apply for an apartment at Exchange at Orange Park?
You can begin the application process by contacting our leasing office at (904) 830-4828 or visiting our website. Our service-focused team will guide you through the entire process, from selecting the right floor plan to completing the necessary paperwork.

7 . Are there any rent specials or promotions currently available?
Yes, we frequently offer special promotions such as "up to 2 months free rent" or "up to 6 weeks free rent." We also offer potential gift card incentives. Contact our leasing office at (904) 830-4828 to learn about our current specials and how you can receive free rent.

8 . When are apartments available for move-in?
We have multiple apartments available for immediate move-in, with some units available on specific dates. Check our website or contact our leasing office at (904) 830-4828 for the most up-to-date availability information.

9 . How do I submit a maintenance request?
Maintenance requests can be submitted through the resident portal. Our maintenance team works diligently to address all requests in a timely manner.

10 . Does the property accept packages?
Yes, Exchange at Orange Park offers package service for residents, making it convenient to receive deliveries even when you're not home.